Last updated: March 2025
1. Introduction
MyVA Match (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.
2. What Information We Collect
We may collect the following information:
– Personal Information (name, email, billing info, resume details, business needs)
– Usage Data (IP address, browser type, device info, site activity)
– Third-Party Data (e.g., payment status, assessment completion, membership access)
3. How We Use Your Information
We use your information to:
– Provide and manage our service
– Process payments and memberships
– Screen and match virtual assistants
– Communicate with users
– Improve our platform
4. Sharing Your Information
We do not sell your personal information. We share it only with trusted third-party platforms necessary to operate MyVA Match, including:
– Stripe (payment processing)
– Memberstack (authentication)
– Airtable, Zapier, OpenAI (automation and AI matching)
– TestGorilla (assessment verification)
5. Data Retention
We retain personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You can request to access, update, or delete your personal data. To do so, email us at hello@myvamatch.com.
7. Cookies
We use cookies to enhance your experience and analyze site traffic. You can disable cookies in your browser settings.
8. Security
We take reasonable measures to protect your data, but no system is 100% secure. Use the platform at your own risk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
1. Agreement to Terms
By using myVAmatch, you agree to these Terms of Use and our Privacy Policy.
2. Use of the Platform
– Entrepreneurs agree to pay a one-time match fee.
– VAs agree to a monthly subscription to remain active.
– You must provide accurate, truthful information.
3. Payment Terms
All payments are processed securely via Stripe. Match fees and subscriptions are non-refundable once service begins.
4. Matchmaking & Results
Our matches are generated using screening, automation, and AI. We do not guarantee results or job placement.
5. Account Termination
We may suspend or terminate accounts that violate these terms, misuse the platform, or submit false information.
6. Intellectual Property
All content and technology used on MyVA Match is our property. You may not copy, redistribute, or resell without permission.
7. Disclaimer of Warranties
The service is provided “as is.” We make no guarantees about the availability or accuracy of the platform or its results.
8. Limitation of Liability
MyVAmatch is not liable for any indirect or consequential damages resulting from use of the platform.
9. Governing Law
These terms are governed by the laws of the United States and the State of [Your State].